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Terms of Use

At HEM & THREAD, customer satisfaction is our top priority. We promise prompt and courteous customer service for a convenient, hassle-free shopping experience.

Contact us at or 323-973-2591.


Shipping Hour

All orders received after 1 PM(PST) will be processed the following business day (Same day ship out is possible before 1 PM).


Payment & Billing

HEM & THREAD accepts the following forms of payment: Credit Card (VISA, MasterCard, American Express, Discover), UPS Money Order, Factor Approved Net 30



HEM & THREAD ships via UPS. Standard shipping charges will apply to all orders. Shipments are sent out daily from Monday through Friday.